What about the riders?

The 30–35% commission a restaurant pays goes to the platform, not the rider. App riders are self-employed and paid mainly per delivery. Here's what the evidence says, and how you can help.

The easiest thing you can do

Tip your rider.

However you order, someone carries it to your door, whatever the weather, and often between unpaid waits for the next order. A pound or two goes straight to them.

How to tip

  • In the app, when you order or after delivery.
  • Cash at the door, for app riders and restaurant drivers alike.
  • Collecting yourself? Leave a tip for the kitchen team instead.

How riders are paid

The commission doesn't go to the rider.

From the platforms and from independent research. Each card shows its source, date and any caveat.

  • Company figures

    Deliveroo pays a floor while on an order

    £12.88–£17.18 an hour

    A minimum agreed with the GMB union from 1 April 2026, depending on vehicle (bike to car) and including vehicle costs. It covers Deliveroo’s estimated time on an order. Time spent waiting for an order is not paid. Riders keep 100% of tips.

    Source: Deliveroo rider pay floor, read 25 Oct 2026

  • Company figures

    Uber Eats publishes no hourly floor

    No UK floor

    Uber gives its UK ride-hail drivers the National Living Wage on trip time, holiday pay and a pension. Its own FAQ says this does not apply to Uber Eats couriers.

    Source: Uber UK worker protections FAQ, 12 Aug 2026

  • 2022 data, survey sample

    Waiting time adds up

    About £8 an hour

    A University of Cambridge survey of 257 local riders and drivers found average pay of about £8 an hour, with around 10 hours a week logged on but unpaid while waiting for jobs.

    Source: University of Cambridge study, via Phys.org, 2 Jun 2025

  • Latest UK rating, 2023

    Minimum wage after costs: not evidenced

    2 of 12 platforms

    Fairwork, at the Oxford Internet Institute, found only 2 of 12 UK platforms could evidence that workers earn the minimum wage after costs. Deliveroo, Just Eat and Uber could not.

    Source: Fairwork UK Ratings, 28 Apr 2023

  • Deliveroo-sponsored survey, 2021

    Riders value the flexibility

    93% vs 55%

    93% of Deliveroo riders surveyed were satisfied with their flexibility and control; 55% were satisfied with their pay. 60% had other work as well.

    Source: Social Market Foundation, 29 Nov 2021

In 2023 the Supreme Court ruled that Deliveroo riders are not in an employment relationship for collective bargaining, mainly because they can send a substitute. Source: IWGB v CAC and Roofoods [2023] UKSC 43, 21 Nov 2023.

Working for an app or a restaurant

App rider or employed driver?

Comparison of a self-employed app rider and a directly employed delivery driver
App rider (self-employed)Employed driver
Time waiting for ordersUnpaidPaid: minimum wage covers every hour worked
Minimum rateDeliveroo: on-order floor. Uber Eats: none published£12.71 an hour (aged 21+)
Paid holidayNone5.6 weeks a year
Sick payNoneStatutory Sick Pay
Workplace pensionNoneEmployer pays at least 3% (if earning £10,000+)
Vehicle and fuelRider paysOften still the driver’s own, sometimes offset per delivery
Choosing hours and jobsRider choosesSet shifts

Employed rights: GOV.UK National Living Wage, 1 Apr 2026; GOV.UK holiday entitlement, read 25 Oct 2026; GOV.UK Statutory Sick Pay, read 25 Oct 2026; GOV.UK workplace pensions, read 25 Oct 2026.

London takeaway driver job ads mostly offer £12.50–£14 an hour. Many still ask drivers to use their own car or scooter, and some roles are advertised as self-employed, without these protections. Source: Indeed UK job listings snapshot, 25 Oct 2026 (indicative).

What you can do

  • Tip your rider or driver, whoever they work for.
  • Collect it yourself when you can. No courier needed, and nothing goes to an app.
  • Ask your local how they deliver. Many in our directory use their own drivers.